Requesting Realtime Captioning for Enrolled Courses (Each Quarter)
Each quarter you must request your Realtime Captioning accommodation for the course in My SDC Online. It is advised that you request services as soon as you are registered so that you don’t experience a delay in receiving services. Please note that it may take up to two weeks to receive Realtime Captioning services once your request is submitted.
Scheduling Logistics
- Adding and Dropping Classes: Use My SDC Online to request Realtime Captioning for class changes or additions. Notify the Communication Services Supervisor after making My SDC Online updates or when dropping a course for which you requested or are receiving captioning. Please allow up to two weeks for captioning services after submitting your request.
- Lateness or Absence: Please inform the Communication Services Supervisor promptly if you will be late or unable to attend class. If no advance notice is given, captioners will wait 10 minutes for 50-minute classes, 20 minutes for 80 minute-classes, and 30 minutes for classes lasting two hours or more. Transcripts are provided only for the portion of the class attended.
- Class Cancellation: If a class is cancelled, please notify the Communication Services Supervisor as soon as possible.
Requesting Realtime Captioning for Course Activities Outside of Class Time
If you require Realtime Captioning for course-required activities held outside of the scheduled class time (i.e. field trips, office hours, group meetings), please send an email to the Communication Services Supervisor including the activity, date, time and location. Whenever possible, please provide advance notice of such meetings or requirements.
Requesting Realtime Captioning Services for Non-Course Activities
To request Realtime Captioning for events or meetings that are not part of your enrolled courses, please ask the hosting department to contact the Student Disability Center to submit an accommodation request.
Realtime Captioning FAQs for Students
Visit the Realtime Captioning FAQs for Students page for more information.